Outreach Adviser

Role Profile

An exciting opportunity has arisen for someone with great energy and interpersonal skills and a thorough knowledge of social welfare advice to join our advice team. This could be the perfect opportunity for a trainee adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.

This role will allow you autonomy to make your mark and offer an opportunity to grow the team with volunteers. This busy and varied role will rely on your ability to bring your whole self to work and to ensure the highest quality of advice is delivered at the Foodbank.

We are offering flexibility in this role, which could include part-time job share for the right candidate(s).

About us: 

This is a fairly new partnership between Citizens Advice Barnet and Finchley Foodbank to provide support for Finchley Foodbank clients. The post holder will assess and advise clients on a range of issues and will work closely with the foodbank volunteers and management. The aim of the project is to reduce dependency on the foodbank by maximising income and helping clients to seek debt/budgeting advice.

Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, work and immigration. Last year we helped 13,110 people with 41,802 problems, over 50% more people than the previous year.

Salary: £19,292.00 per annum (£32,120.00 per annum FTE)

Term: Permanent

Hours: 3 days (Tuesday, Thursday and a further day of Choice includes one Saturday per month) 21.6 hours per week (job share considered)

Reporting to: Project Manager

Benefits:

  • Dedicated resources to focus on wellbeing including Employee Assistance Programme services and access to free counselling & Mental Health First Aiders
  • 25 days Holidays plus Bank Holidays and additional days over Christmas break
  • Employer pension contribution
  • Access to development opportunities to enhance your skills
  • A supportive and collaborative work environment that values creativity and personal growth

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality and religion. Please let us know if you require any adjustments to support your application. 

Closing Date: 4pm on Thursday 16th May 2024 

Interviews: TBC. We interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found, so early applications are encouraged.

Outreach Adviser JD & PS March 2024.docx

Job Application (Outreach Adviser)

Personal Details

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Education, Training and Work Experience

Please include the Date, the Education/Course/Training and the Qualification obtained
Please include the Date (from & to), the Job Title and Name of Employer and the Nature of Work

Supporting Information

This information will be treated as confidential. Please be assured that we will be supportive in discussing any adjustments with you at any stage of the recruitment and selection process.

References

Please give the details of TWO referees who can comment on your suitability for the post. These should not include relatives or people who do not know you in a professional capacity. If you have been employed we would expect to seek a reference from your current or most recent employer.

Declaration

Applicants for this role must have permission to work in the UK.
Have you ever committed an offence under UK Immigration Law?

Data Protection

As part of the recruitment process we may collect and store sensitive personal data about you. We are required by law to obtain your consent to such data being recorded. It is our policy to store data relating to recruitment procedures for a maximum of 12 months after submission, for internal auditing purposes. Any information of this nature will be treated confidentially.

Sensitive personal data is defined as information relating to any of the following: racial/ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.

For the Purposes of the Act the Data Controller is Citizens Advice Barnet.

Consent

 

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