• Our Services

    We aim to give the people of Barnet the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.

How we can help

We will first discuss your problem with you and then help you find a way forward.

What we can help with

Our service is always free, confidential, independent, impartial and given without judgement. 

We can advise on many issues including:

  • Benefits
  • Employment
  • Debt and money
  • Consumer issues 
  • Energy
  • Housing
  • Family
  • Immigration 
  • And many more issues

Accessing our service

You can access our service in the following ways:

You can also access the National Citizens Advice website for online advice and Webchat. 

If you need advice and support on new Universal Credit claims, call Help to Claim – 0800 144 8 444 (Monday – Friday, 8am-6pm)

Specialist services and projects

You may need specialist help. We offer a range of specialist services detailed on Our Projects page. If you need specialist advice and we are unable to offer this ourselves, we will refer or signpost you to a suitable alternative service.

Our Core Service, the Community Advice Service, is commissioned and funded by the London Borough of Barnet Council.