We aim to give the people of Barnet the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.
How we can help
We will first discuss your problem with you and then help you find a way forward.
What we can help with
Our service is always free, confidential, independent, impartial and given without judgement.
We can advise on many issues including:
- Debt and money
- Consumer issues
- And many more issues
Accessing our service
You can access our service in the following ways:
- Phone – Call the Adviceline 0808 250 5708 (Monday – Friday 9:30 AM – 4 PM)
- Email – Email advice form
- For third parties – Third party referral form
- Face to face – Attend a drop-in clinic
You can also access the National Citizens Advice website for online advice and Webchat.
If you need advice and support on new Universal Credit claims, call Help to Claim – 0800 144 8 444 (Monday – Friday, 8am-6pm)
Specialist services and projects
You may need specialist help. We offer a range of specialist services detailed on Our Projects page. If you need specialist advice and we are unable to offer this ourselves, we will refer or signpost you to a suitable alternative service.
Our Core Service, the Community Advice Service, is commissioned and funded by the London Borough of Barnet Council.