Email Us

We offer advice by email to those who live, work or study in Barnet, Monday to Friday. If you do not live, work or study in Barnet please contact your local Citizens Advice which you can find here.

We are currently experiencing high demand for our email advice and aim to get back to you by email within 10 working days.

Unfortunately, we cannot accommodate urgent deadlines or return client calls.

Please note we can only accept self-referrals, i.e. you need to submit an email advice form about issues regarding your problem.

We cannot accept email advice requests on this form from third parties, sent in with a client’s details. If the client has not sent in the email themselves we will not be able to help.

We do not accept referrals on this form, if you work for a third party organisation please use this referral form.


If you are seeking advice for yourself or a family member and our email advice form below is closed, please do not complete the referral form, as we will not be able to reply. Please either wait for the email form to reopen (on the next weekday morning) or call our free helpline Monday to Friday, 9.30am – 4.00pm: 0808 250 5708.

Our email advice is in high demand at the moment and we have reached capacity for the day. Our email advice form will reopen tomorrow morning.