Make a Referral

To refer a client to us, please complete the form below.

Please note, this form is only for third party agencies referring clients to us. If this form is completed by the person seeking advice and is not a referral from a third party, we will be unable to reply. For individuals seeking advice please complete the email advice form (if it is closed, then check back the following day).

We respond to referrals Monday to Friday (closed on public holidays), and aim to get back to the client within 24-72 hours.

Can we leave the client a voicemail?
Can we send the client an SMS?
Can we send the client an email?
I confirm the above client has given permission for this referral to be made and for Citizens Advice to store and process sensitive personal information about them

Everything you tell us will be treated in absolute confidence and all records are stored securely. See Privacy Policy for more information.