• Our Projects & Services

    The projects and services outlined below are complementary to the core service and have outside financial input or full sponsorship.

On-site Projects

Help to Claim

Help to Claim is a dedicated service from Citizens Advice. We provide support in the early stages of an Universal Credit claim, from the application to the first payment. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for an application or how to prepare for a first JobCentre appointment.

This service is available across England, Wales, and Scotland ensuring consistent advice is provided across Great Britain. This service is accessible through the free telephone helpline (0800 144 8 444) or web chat services (citizensadvice.org.uk/helptoclaim).

Welfare Benefits

This service focuses on specialist welfare benefits advice in addition to that offered by the core service. For example, our specialist advisers offer assistance on appeals to tribunal services, challenges to the DWP, and complex benefit advice. This project is funded by the Henry Smith charity.

Debt advice

This service focuses on complex debt issues and advice in addition to that offered by the core service. For example, we offer help navigating the requirements of various creditors. This project is funded by the Henry Smith charity.


The Employment team provides free specialist advice, casework, and representation on employment issues including litigating employment claims on behalf of select clients. This service is funded by Trust for London.


The Immigration Team provides free specialist advice, casework, and representation on immigration issues.  The majority of cases are family applications, registrations, overstayers and applications for travel and citizenship. Outside of immigration rules, they help refugees and others apply for indefinite leave to remain. This service is funded by Trust for London and City Bridge Trust.

Outreach Services


Through our partnership with BOOST, a Citizens Advice Barnet outreach adviser offers drop-in advice in the community every morning from Monday to Thursday. See times and locations here.

BOOST is able to provide employment and benefits assistance. See all services here

This project is generously funded by BOOST.

Chipping Barnet Foodbank

With the higher aim of tackling the root causes of food poverty and financial insecurity, we run an advice service from Chipping Barnet Foodbank. A Citizens Advice Barnet Outreach Adviser is on site on Tuesdays and Saturdays. In addition to advice from CAB, following a needs assessment , the Foodbank is also able to provide supermarket and fuel vouchers, sim cards, and home delivery of food parcels. 

To access our advice service at the Chipping Barnet Foodbank, you need to be a foodbank visitor and have a foodbank voucher. Find out how to get a foodbank voucher here or call 0808 2082138.

Our partnership is with the Chipping Barnet Foodbank and funding for this project is provided by the Trussell Trust. 

Macmillan Welfare Benefits Project

The Macmillan project delivers welfare benefits rights information and advice to people affected by cancer across Barnet, Enfield, and Haringey. The advice is delivered at select hospitals, by telephone and virtually. 

We provide assistance with benefits-related matters including checking eligibility, applying for benefits, form filling, and challenges and appeals if a benefit decision is refused. We help with applications for both the Blue Badge and Disabled Person’s Freedom Pass. We can also assist with challenges if a decision has been refused. 

People are encouraged to self-refer by phoning 0208 440 4227 or emailing us at infomacmillan@barnetcab.org.uk.