Feedback & Complaints
Our complaints process is managed by the national Citizens Advice service.
If you are unhappy about the advice you have received at Citizens Advice Barnet and wish to make a complaint, download the complaints leaflet and find the process that best suits your needs. In the leaflet, there is also information on how to submit a formal complaint to the national service.
Please note that the feedback form below is not for formal complaints. If you would like to offer general feedback, please fill in the form below.