Our Volunteers

Meet Citizens Advice Barnet volunteers past and present!

Ruth's Story

``There are some cases when people get the information they need and it solves their issue. You can just see the relief on their faces.``

Eva's Story

“I’ve spoken to so many people it’s hard to keep track but whenever a client tells me that they’re happy that they spoke to me, that’s amazing to hear. It’s good to know that people feel I genuinely am interested and want to help them”

Clare's Story

``I think Citizens Advice Barnet provides a really important service -- helping people navigate the complicated benefits system and other bureaucracy, helping their problems seem less overwhelming.``

Tim's Story

``Sometimes, people got themselves into difficult positions and all they really needed was a few interested people to help them; it could make a huge impact on their lives.``

Violet's Story

``I’ve lived in Barnet my whole life and I care that everyone in this borough can access help when they need it.``

Lester's Story

``Citizens Advice is something I believe in very strongly–it serves a very important function. I don’t need that help currently; but if I did, I’m glad to know that the service exists.``

Danielle's Story

``At Citizens Advice Barnet, I work with a fantastic group of people in an organisation doing the best it can to serve its community, picking up the pieces, and battling for people who, for whatever reason, find themselves unable to deal with the situations they find themselves in.``

Anthony's Story

``It’s so helpful to have someone familiar with all the bureaucracy on your side and you can see the gratitude they express afterwards.``

Claire's Story

``In my role, it’s small wins. It’s seeing people come out of appointments smiling – as they’ve had access to information and/or advisers who have spent time with them and given them a way forward.``

Find out more about how to volunteer