Our volunteers are vital members of the Citizens Advice Barnet team.  

If you’re looking for a worthwhile experience and excellent training, there may be a suitable volunteering role waiting for you at Citizens Advice Barnet.

Volunteering is a great way to contribute, use and gain skills, make friends and feel part of an enthusiastic team.

Most of the work we do is carried out by highly trained volunteers. We very much value the work of all our volunteers, who strongly uphold the aims and principles of the Citizens Advice service.


Our volunteer roles

We have a selection of different volunteering roles and opportunities available –  from helping to deliver our Advice Service to assisting the Trust Fundraising team.

A list of the main duties and responsibilities of each role can be found below, but volunteers will be encouraged to develop their own interests and take on different tasks depending on their personal skill set.

Application process

You will need to complete the application form linked by clicking on the button below. If successful we will invite you for an informal interview where we will discuss your interest and roles available. 

We ask everyone to undertake some initial brief training and then you can start volunteering with us. There are opportunities to progress and you will have regular reviews with the training manager.

A typical day for a volunteer

A typical day will vary depending on your role. The office opens at 9.00am and closes at 5pm. Clients access us throughout the day and depending on your role you may see clients at outreach, speak to clients on the phone, support the advisers, shadow advisers, or a mixture of these and undertake training to progress. You will be supported by a great team of fellow volunteers and staff. We have a dedicated training manager to support you in your training and supervisors who are always on hand to support you.

Read what our volunteers have to say

If you are interested in any of these roles, please click the button below and complete both the application and the diversity monitoring forms.

We look forward to hearing from you.