People we've helped

James' Story

For James, the past year had been a relentless battle for justice. After experiencing discrimination at work due to his disability, he found himself facing a legal fight against his former employer. With limited options and mounting stress, he turned to our team for help.

Tamara and Sean's Story

For nearly 20 years, Tamara and Sean’s flat was their sanctuary, filled with memories. But when the rent surged, the couple in their sixties and seventies faced the devastating prospect of losing their home and urgently needed help.

Cancer patient wins £15,000 settlement with help from our employment team

Thanks to our efforts they were able to avoid a stressful tribunal hearing.

Lana's story

Lana, along with her husband and four children, were struggling in their one-bedroom flat. Her story is one of resilience, perseverance and the power of getting the right support.

Joanne's story

What began as a routine reduction in a direct debit turned into a daunting debt of nearly £2,000, leaving Joanne feeling overwhelmed and shaken.

Esme's Story

A Complex PTSD survivor, mistakes in Esme’s benefit calculation, and repeated ignorance about her mental health struggles left her on the edge of losing her home at the time she most needed stability...

Hanna's Story

Struggling with her own disability and her daughter's mental health, Hanna sought help from Citizens Advice Barnet to support her family

Michael's Story

Unable to manage his affairs alone, Michael sought our help when a lack of pension and savings plunged him into debt...

Nora's story

Abandoned by her partner, Nora sought help from Citizens Advice Barnet to change her immigration status and support her son.

Please note: The names and some of the details of the clients have been changed to protect their privacy. The images accompanying the stories are stock photos.