Volunteer Interview: Artan

Artan works in retail and has a background in Criminology and Psychology. Seeking office experience and fulfillment outside of his primary employment brought him to Citizens Advice Barnet. Outside of volunteering, he enjoys reading, gaming, going to the gym, and painting miniatures.  He recently began training  as an adviser.

1. What is your role at Citizens Advice Barnet (CAB)?

I am a volunteer adviser in training.


2. Why do you volunteer at CAB?

Initially, it was to get some experience in an office environment. But, after a while, I realized it was a great place to get a satisfying, meaningful aspect to my life. I have shadowed quite a few people so far. It’s left a good impression on me how Citizens Advice Barnet helps people and reduces the stress and hardship in people’s day to day, a safety net for your average person who is inexperienced when life takes an unexpected turn. I see how I could potentially follow that path and be a part of reducing the pain in people’s lives.

3. Is there anything you’ve done while volunteering with us that you’re particularly proud of?

Last week I did my first case. It came out pretty well and I was quite happy with that. I felt like I was starting to get into the motions of working at the CAB. I am getting more confident the more days I spend here, which is great for my self-esteem and personal well-being. I am looking forward to seeing my first client and being a part of the team!


4. What would you say to someone thinking of volunteering at CAB?

If you have the inclination to help people and are, perhaps, looking for fulfilling work in your spare time, I would definitely recommend it!