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Citizens Advice Barnet are currently recruiting for the role of:-

Telephone Gateway Assessor

An opportunity has arisen for a full-time Telephone Gateway Assessor at Citizens Advice Barnet on our highly regarded and busy Telephone Helpline. Based in the Citizens Advice Barnet Hub, this role will take advantage of modern telephone systems to provide Gateway assessments to callers.  

 The salary offered for the position reflects the experience and skills required and the successful candidate will have:

  • Triage/Telephone Gateway Assessment experience (desirable but not essential as a trainee may be considered)
  • Experience or knowledge of Advice work (desirable but not essential)
  • Excellent communication skills
  • Excellent IT skills, including advanced typing skills

Closing Date: 12pm, Thursday 24 October, 2019        

Further Information and Application Forms

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