The charity for your community


Citizens Advice Barnet was established in 1939. We are a registered charity (1065835)  providing free, independent, confidential and impartial advice and guidance to people who live, work or study in the London Borough of Barnet, on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Our services are delivered by 25 paid staff members and 60 volunteers who are led by a small management team.

Citizens Advice Barnet is run by a Board of Trustees (10) led by Chair – Ian Bretman.

Citizens Advice Barnet is funded by the London Borough of Barnet, The Big Lottery Fund, Macmillan Cancer Support, Trust for London and London Legal Support Trust.

The service aims:

  • To provide the advice people need for the problems they face
  • To improve the policies and practices that affect people’s lives

The service is available equally to everybody who seeks its help, regardless of race, gender, sexuality or disability. Citizens Advice Barnet is affiliated to Citizens Advice, which is the national association of Citizens Advice and the organisation is wholly independent.

The service is provided by unpaid volunteers, who are supported by a team of paid staff including supervisors, managers and specialists.

Quality standards

Citizens Advice Barnet is regulated by Citizens Advice, which is the National Association of Citizens Advice.

The quality of advice and governance was audited by Citizens Advice in May 2015 and found to be of a good standard.

The Bureau is funded by:

  • London Borough of Barnet Chief Executive’s Service
  • London Borough of Barnet Children’s Services
  • London Borough of Barnet Adult Social Services
  • Macmillan Cancer Support
  • London Legal Support Trust
  • Trust for London
  • The Finchley Charities
  • Citizens Advice

If you have any suggestions about our service, please contact the Chief Executive, Citizens Advice Barnet, 40-44 Church End, Hendon, London NW4 4JT.


© 2018 Copyright Barnet Citizens Advice Bureau Services, 40-44 Church End, Hendon NW4 4JT. Charity Reg. No. 1065835; Company Limited by Guarantee, Reg. number 02627909.